Our service

Our service

Contribution to safe operation

The operation of the ship cannot be stopped at any time. TSU will provide high-quality services by making use of the manufacturer’s experience that TSU and IHI have cultivated over many years to contribute to the scheduled and safe operation of customers. Please utilize our know-how and latest technology.

1
Enhanced service system

Enhanced service system

Accelleron’s Global Parts Center in Switzerland achieves 98% of spare parts availability. We can deliver to the world’s major airports within 48 hours. (*)
Accelleron/IHI turbocharger service is available at more than 100 Accelleron service stations worldwide, including four TSU service stations in Japan. We can also send our engineer from our nearest service station. In the unlikely event of a situation, we will respond promptly by a 24-hour emergency support reception phone. The service system that minimizes the non-operation of the turbocharger contributes to the scheduled operation of the ship.

2
Quality service

Quality service

Service engineers are regularly trained to maintain advanced turbocharger technology and expertise. In addition, the balance machines, jigs, tools and maintenance equipment are available on the same basis at all service stations around the world, so every service station around the world can deliver the same level of service.

3
World-wide database

World-wide database

All information about Accelleron turbochargers operating around the world is shared in the Accelleron database. The contents of maintenance performed at Accelleron service stations around the world, such as turbocharger specifications, are also collected in this database.
Based on accumulated information such as past maintenance and parts replacement history, TSU makes the best proposal for the next maintenance.

4
technical support

technical support

We will provide the necessary technical support according to your situation. This is the latest solid support that only the manufacturer can provide.

5
Maintenance planning support

Maintenance planning support

We support a maintenance plan that can be flexibly customized according to customer requirements.
We will provide accurate maintenance plan advice based on the type and specifications of the turbocharger you own, manufacturer recommendations, past maintenance history, current preventive maintenance plan, etc.
First of all, please tell us your wishes. Please use the TSU support system according to your plans and problems.

Maintenance planning support

Maintenance planning support

TSU provides a variety of services to work with you to create a maintenance plan,
including technical advice and preventive maintenance plans with budget planings.

Contact us

Turbochargers

reception hours
9:00-17:00(week days)

Service and spare parts

Eastern
Japan
+81-3-4523-6910
Western
Japan
+81-78-200-3092

reception hours
9:00-17:00(week days)

Emergency support

+81-50-3499-1577Only available in Japanese

24hours 365days

PAGETOP